Shipping Costs

Our shipping cost come directly from the USPS.  Unlike most companies that charge a rate per total cost of your purchase, we are per item.

 

Average cost for

                            1 shirt or jammie          $5.95

                            1 Knit Scarf Set            $8.95

                            1 pouch                        $8.95

                            2 - 5 shirts                    $8.95

                            1 Jar Candle                $8.95

                            2 Pouches                    $16.00

                            2 - 4 jammies               $16.00

 

We now offer shipping to:

 

                          Canada

                          UK

                          Ireland

                          Mexico

 

For those who live out of the Unites States, please submitt your order through Paypal.  Your shipping rates will generate for you.You do NOT need to be a memeber to use Paypal.  

 

 

Anything other than the above, please contact us directly.  We will give you a shipping quote.  We try our best to keep shipping cost low.  Remember, you will receive your tracking information whn your order ships.  Normal shipping time is approximately 2-5 business from the time you receive youe tracking information.  These guidelines are approximate, as per the USPS.  Week-ends and holidays not included.

 

Returns

Our refund policy is All Sales Final. To be eligible for a return, your item must be unused and in the same condition that you received it.  We highly suggest when sending an item back, you hang on to the tracking information.   YOU are responsible for tracking your returned item.  To be safe, we suggest your insure the item for the cost of which you paid for it.  This way, if it is ever lost or stolen, you will not be out of your money. 

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  Once your refund has been processed, a store credit will be issued to you via e-mail with a special Coupon Code for the cost of the item only.  This coupon must be used within 12 months of issed date.  Please give 10 busines days for your store credit to be issuesd, from the time the item is received.

 

Exchanges (if applicable)

We only replace items if they are defective.  If you need to exchange it for the same item, send us an email at info.mscookiescreations@gmail.com and send your item to: 1103 Haines Ave Edgemoor Delaware United States 19809.  Please make sure you contact us first.  This way we know we are expecting a package from you.  We reccommend you keep your tracking number and inusre the package for the cost of the item.  This way if it is ever lost or stolen, you do not lose your cost.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value ONLY, minus shipoping, of your return. Once the returned item is received, a gift coupon code will be mailed to you. 

 

Shipping

Our products are shipped within 2-5 Business Days using the following carriers: USPS . To return your product, you should mail your product to: 1103 Haines Ave, Edgemoor Delaware United States 19809. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.  Please send us any tracking information so we can keep a close eye on the shipping progress.

 

 

Terms of Service

 

OVERVIEW

 

This website is operated by mscookiescreations. Throughout the site, the terms “we”, “us” and “our” refer to mscookiescreations. mscookiescreations offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

SECTION 7 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1103 Haines Ave Edgemoor Delaware United States 19809.

 

SECTION 8 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at info.mscookiescreations@gmail.com.